Product Description

Kapture CRM is a customer support platform that provides companies the option to transform the way they offer customer service. The best features are the ability to automate support processes and bring together different help desk centres to one point of service.

Some of the core features include:
• Offer omni-channel support to all customers (call, email, chat and social media)
• Keep tabs on tickets on Kaptures unified dashboard.
• Integrate your existing systems with Kapture and work seamlessly with third-party apps as well.

Kapture CRM brings with it the ease of handling customer service operations and helps reduce the time taken to give customers the support that they deserve.